Frequently Asked Questions

Everything you need to know about your favorite sports gear and collectibles.

How long does shipping take for officially licensed merchandise?

Standard shipping typically takes 5-7 business days. For limited edition collectibles or pre-order items, please refer to the specific shipping timeline listed on the product page.

What is your return policy for sports apparel and accessories?

We offer a 30-day return policy for most items in original, unworn condition with tags attached. Please note that personalized or custom-made items are final sale.

Are your products officially licensed by professional sports leagues?

Yes, all FOCO products are 100% officially licensed by major leagues including the NFL, MLB, NBA, NHL, and top-tier NCAA programs.

Can I track my order once it has been placed?

Absolutely. Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.

What should I do if my collectible item arrives damaged?

We take great care in packaging, but if an item arrives damaged, please contact our customer support team within 48 hours of delivery with photos of the damage to initiate a replacement.